Private Policy Form

Privacy Policy – Paula’s Massage Magic

Effective Date: 02/14/2025

At Paula’s Massage Magic, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you book services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, mailing address.

• Booking & Payment Details: Appointment history, services requested, payment method (note: we do not store full credit card numbers).

• Health & Intake Information: Information you voluntarily provide for safe and effective massage therapy, such as medical history, areas of concern, and relevant health conditions.

• Website Data: When you visit our website, we may collect basic usage data (cookies, IP address, browser type) to improve functionality.

2. How We Use Your Information

Your information may be used for:

• Scheduling and confirming appointments.

• Providing massage and wellness services tailored to your needs.

• Processing payments.

• Sending appointment reminders, follow-up care tips, or occasional special offers.

• Maintaining records required by law or professional licensing boards.

We will never sell or rent your personal information.

3. Sharing of Information

We only share your information when:

• Required by law, court order, or government request.

• Necessary to protect your health and safety or the safety of others.

• With your written consent (for example, to share health information with another provider).

4. How We Protect Your Information

We use physical, digital, and administrative safeguards to keep your personal information secure, including:

• Password-protected systems.

• Locked file storage for paper records.

• Limiting access to authorized personnel only.

5. Your Choices & Rights

• You can request a copy of your personal records at any time.

• You can ask us to correct, update, or delete your information (unless we are required by law to keep it).

• You can opt out of marketing communications by following the “unsubscribe” link in our emails.

6. Retention of Records

We keep health and business records for the time required by law (typically 5–7 years after your last visit) and then securely dispose of them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Paula’s Massage Magic
5121 Maryland Way, B2 Wellness Suite 215, Room 28
Brentwood, TN 37027
Paula@PaulasMassageMagic.com
(615) 669-7707